Testimonials

The Old Coalyard Serviced Apartments opened in the spring of 2004. The word spread very quickly and by August 2004 we were fully booked!   Customer care is important to us as the majority of our business is due to recommendation and guest return.

Below are just a few comments from people who have stayed with us: 

Good luck was shining on us when we found the “Old Coal Yard ” Apartments. We are now returning for our 4th year. As a family we are used to luxury and comfort and the apartments tick all the boxes.The owners and staff are very helpful and always available should problems arise. We truly recommend these apartments as the only place to stay in the area. Loyalty is not always a two way street but here at the Old Coal yard you will find it in abundance as we found during the recent Olympic Games when we continued to be offered our apartment at normal prices when premium pricing was on offer by the games organisers.For this family the Old Coal Yard has and will continue to be a real “Home away from Home” May we conclude by thanking you and you staff for looking after us so well and wish you all continued success in the future.
Carl, Molly and Angela Veakin, Cyprus
2009 – 2013
If you are visiting London and want to be looked after in a very, very special way, then I recommend using Rendlesham Serviced Apartments. The company offers consistent and exceptional service. There is nothing too challenging for them. A very happy and satisfied customer!
Juletta Broomfield California USA
2012 – 2013
We have been using these apartments for the last 4 years. When booking the staff are very accommodating.The locations of the apartments in Egham are very central both for shopping and commuting to the airport and London.The flats are well maintained, very clean, and nicely furnished. The staff on arrival and during your stay are friendly, accommodating and helpful.”
Linda Odibo USA
2009 – 2013
When our family of four first arrived in the UK we were warmly welcomed and made to feel at home at The Old Coalyard. The accommodations were very spacious, modern, and bright and even included a welcome package of food so we did not have to rush out to the grocery store immediately. It is located very conveniently within walking distance from shops, restaurants, and the train. Most importantly, the staff does everything possible to take care of your every need and even more so if you are a returning guest. We have stayed there three times in the past two years choosing The Old Coalyard over a hotel every time.
Ray and Claire Savona California, USA
2011 – 2013
“My family and I are extremely happy with the apartment; it made our stay in Egham a pleasure. Warm. Cozy. Fully furnished. Truly a home away from home.”
Ronson Kwok Hong Kong
2011 – 2013
Thank you so much Dee and Tara. From the initial tour of Egham on the afternoon I arrived in the UK, to the advice about living here, where to go etc. It really meant a lot and helped me settle in quickly, just knowing I could call you. I LOVED my time here and definately will keep in touch and hope to stay with you again.
Sinead Kiernan Ireland
2012
The Old Coalyard, Egham (28 April – 13 July, 2012) My family and myself, would like to express our sincere thanks to Tara, the property manager who welcomed and cared us during our stay in the apartment. Tara has been very friendly and patient in responding to our needs. As Tara lives at the Old Coalyard, she has been always vigilant about the surroundings and mindful about the safety for the guests staying in the property, it really gives me a peace of mind to leave my family when I am away to work. I will definitely recommend the Old Coalyard to my colleagues and friends.
Joanne Song, Singapore
2012
I really enjoyed living in my comfy, quiet, apartment at The Old Coalyard and really appreciated the help and assistance both Dee and Tara gave to me.
Mike Garton Family Vietnam
2012
Thank you so much for your diligence and hard work in arranging a flat to let while in our transition to moving to the UK when there weren’t many choices. I honestly haven’t seen this kind of customer service in a while. Most people would just brush us away but you did everything possible to help us out. Our experience was so wonderful and you made us feel like we were your number one priority. Rendlesham Serviced Apartments will always be a recommendation from me. Dee, you’re the BEST!!!
Tracy Cook, Indiana USA
2011
I enjoyed a stay of 1 year and 3 months at the Old Coalyard, and I really felt at home being at The Old Coalyard. Their attention is just fabulous, and although the apartment was regularly served I never had a single issue or inconvenience of any kind with my belongings. The location in Egham is wonderful; peace and quiet 24/7. The Coalyard is just 5 minutes walk from the train station, with great connections to London. The property manager was always very kind as well, willing to help if I had any question including touristic tips. I miss the warmth of the Coalyard and I hope anyone being hosted by them will enjoy their stay as much as I did.
J. Colmenares
2011
We stayed at the apartments for a couple months. The location of the apartments is attractive, being on a relatively quiet side street in Egham, while still less than a 10 minute walk to the High Street and train station. Inside, the apartments were clean and well kept -up. The larger apartments units were well-sized for our family of four. Off-street parking for the units is a valuable benefit as well. The support service at the complex was excellent. There was an initial onboarding meeting which helped immensely, then ongoing support was quick and efficient. Importantly, everyone there really wanted to make the transition as easy as possible. Our stay was a positive, relatively stress-free part of our transition to the UK.
Lee Sotos USA
2011
“I was grateful to find Rendlesham Estates offering quality executive long and short term accommodation so close to the Wentworth area, especially where this type of accommodation is required. I found the whole team professional and accommodating in all aspects and would not hesitate in using their service again.”
M Watson Director of Travel – PGA European Tour
2005 – 2013
“We are really happy with the apartment and the Coalyard is just wonderful, well thought out and well equipped, a good location – a real home from home and obviously cost savings on hotel bills are a plus for us.”
M Ashbourne Egham
2005
“I enjoyed very much staying in one of the Rendlesham apartments. It was the first time in years that I didn’t had to stay in one of the hotel rooms, but could instead live almost like at home: leaving my things at the apartment over the weekend without having to take it back and forth, being able to cook instead of having to go to a restaurant every night or searching the supermarkets for food which one can eat in a hotel room etc. There was also a welcome pack waiting for me so that I didn’t had to bother with shopping for the first day of my arrival. Unfortunately I could only stay for 2 months. I work now in another country and I was lucky to get a serviced apartment, but which offers a lot less than what was standard at the Rendlesham apartment: DVD player etc. Also the service was very good!!! Whenever there was a problem I called Dee and she solved it right away. So I wish everyone else who decided to stay there a wonderful time!”
Ilka – Germany
2005
“Truly a wonderful experience. They pay attention to the little details and made us feel like we were at home. Dee was always available and was quick to sort out problems and difficulties. She is also wonderful.”
J Graham – USA
2004